AI Automation Agency

We will usually ask to watch the process being done before quoting for it. That hour tends to change the scope — sometimes because the real bottleneck is somewhere nobody flagged, and occasionally because the honest answer is that a configuration change in software you already own would do it, and there is no project here worth selling you.

Where we usually start

• Document and invoice processing — extracting structured data from unstructured files.
• Enquiry routing — classifying what arrives and getting it to the right person with context.
• System integration — making tools exchange data instead of having a person retype it.
• Reporting — assembling the same report automatically, from source.
• Internal assistants over your own documentation, so answers are retrieved rather than remembered.

Build it or buy a no-code tool?

Frequently asked questions

What should we automate first?

The task that is highest volume, most rule-based and most disliked. Those three usually coincide, and the last one matters more than it sounds — the people doing it will tell you exactly where the exceptions are.

Will this replace staff?

In our experience it redistributes work rather than removing people — most SMEs have more work than capacity, and automation moves people off re-typing and onto what needs a human. If headcount reduction is the explicit goal, say so at the start, because it changes which processes are worth doing first.

How much does it cost?

A single well-defined automation is usually a few thousand pounds; a programme across several processes sits in the same bands as any custom build. The honest answer depends on how many exceptions the process has, which is what a short discovery establishes.

What happens when it breaks?

It will — an API changes, a file arrives in an unexpected format, a supplier alters a template. That is why error handling, alerting and a documented manual fallback are part of the build rather than an optional extra.

How the engagement runs

• Scoping call, then discovery. We establish what you actually need before quoting. You approve scope before we write a line of code.
• Fixed price or capped time and materials. Tightly specified work suits a fixed price; genuinely new work suits a capped retainer. We recommend one rather than offering both and letting you guess.
• Weekly demos. You see working software every week, so nothing surprising turns up at the end.
• You own everything. Repositories, infrastructure and documentation transfer to you on payment. No vendor lock-in, no licensing you do not control.
• NDA as standard, usually before the first detailed call. We will often send one ourselves if you do not.

If you are planning work of this kind and want a straight assessment of scope, timeline and cost, tell us what you are building. We work with clients across the UK, EU and US.